Shipping and Return
RETURN OF GOODS
Under the Consumer Protection (Distance Selling) Regulations 2000, you the customer have a 7 day 'cooling off' period from the day you receive your goods, in this time you should notify The Tens+ Company ltd that you wish to cancel your contract with Med-fit UK ltd and a full refund will be given, including any original delivery charges.
Should your goods have already been dispatched and it is simply a 'change of heart' then the return delivery costs will be bourn by you the customer. However, if there is a fault, the return delivery costs will be bourn by The Tens+ Company ltd.
Please contact our customer service department who will advise you in the correct procedures for all return items.
All returned goods must be in the original packaging, clean and unused.